This Privacy Policy explains what personal information pcso lotto collects from Filipino players, how that information is used, and what rights you have over your own data. We are committed to keeping your details secure and handling them responsibly in line with applicable Philippine data protection standards.
When you register for an account on pcso lotto, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and personalised gaming experience. The types of information we collect include your full name, date of birth, residential address in the Philippines, email address, and mobile number. We may also collect a government-issued identification document to comply with our know-your-customer obligations. When you make deposits or withdrawals in Philippine pesos, we collect payment-related details such as your preferred payment method and transaction history. Additionally, we collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve performance for Filipino players accessing us on mobile.
The personal data we collect is used primarily to operate and manage your account, process deposits and withdrawals in PHP, and verify that you meet the eligibility requirements to use the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or platform features. If you have opted in, we may also send you information about promotions available through our Promotion section. Your data helps us detect and prevent fraudulent activity, money laundering, and other misuse of the platform that could harm you or other Filipino players. We also use aggregated, anonymised data to analyse platform usage patterns and improve the overall experience across our sports betting, live casino, and mobile features. We do not use your personal data to make automated decisions that produce significant legal effects without human review.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. In practice, this means that account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements applicable in the Philippines. After the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data that is no longer required for legal or compliance purposes. You may contact us through the details provided in our FAQ section if you have questions about how long specific categories of your data are held.
pcso lotto does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, including payment processors who handle PHP transactions, identity verification providers, and technology partners who support our mobile infrastructure. All third-party partners are required to handle your data in accordance with strict confidentiality obligations and are only permitted to use it for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. In the event of a business transfer or restructuring, your data may be transferred to a successor entity, and you will be notified of any such change in advance where possible.
Our platform uses cookies and similar tracking technologies to remember your preferences, keep you logged in securely, and understand how Filipino players navigate and use the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and bet placement. We also use analytics cookies to collect anonymised data about page visits and session duration, which helps us identify areas of the platform that can be improved. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. By continuing to use pcso lotto after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
As a Filipino player using pcso lotto, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your personal data, to ask us to correct any inaccurate information, and to request the deletion of data that we are no longer legally required to retain. You also have the right to object to certain types of processing, including direct marketing communications, and to withdraw your consent at any time where processing is based on consent. If you wish to exercise any of these rights, please reach out to us using the contact information available in the FAQ section, and we will respond to your request within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and without undue delay.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your personal data, and regular security reviews. While no online platform can guarantee absolute security, we continuously monitor our systems for vulnerabilities and respond promptly to any identified risks. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection requirements. You can also help protect your account by using a strong, unique password and enabling any additional security features available through your account settings.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be available on this page, and the date at the bottom of the document will indicate when it was last revised. We encourage you to review this page periodically so that you remain informed about how your data is being handled. Continued use of pcso lotto after a policy update constitutes your acceptance of the revised terms.
Last updated: 2025. This Privacy Policy applies to all registered members of pcso lotto accessing the platform from the Philippines.
Here is a quick summary of the most important ways pcso lotto protects your personal information as a Filipino player.
Your personal information is never sold to advertisers or third-party data brokers. It is used solely to operate your account, process PHP payments, and keep the platform secure for all Filipino players.
All data transmitted between your device and our servers is encrypted. We apply strict access controls and conduct regular security reviews to protect your account details and transaction records at all times.
You can request access to, correction of, or deletion of your personal data at any time. Our team will handle your request promptly and transparently, in line with your rights as a data subject in the Philippines.
We only keep your data for as long as it is needed for account management and legal compliance. Once the retention period ends, your information is securely deleted or anonymised so it cannot be traced back to you.
Promotional communications are only sent to players who have opted in. You can withdraw your consent at any time through your account settings or by contacting us, and we will stop sending marketing messages promptly.
Whenever we make meaningful changes to this Privacy Policy, we notify registered players in advance. You will always have the opportunity to review updates before they take effect, so there are no surprises.
These pages work alongside the Privacy Policy to give you a complete picture of how pcso lotto operates and how your account is protected.
The Terms and Conditions set out the rules that govern your use of the pcso lotto platform, including account eligibility, betting conduct, payment rules, and what happens if these terms are breached.
Read Terms and ConditionsOur Responsible Gaming page provides tools and guidance to help Filipino players manage their gaming activity safely, including deposit limits, session controls, and self-exclusion options.
Read Responsible GamingThe FAQ section covers the most common questions about accounts, payments, data requests, and platform features — all in one place, designed for quick answers for Filipino players on mobile.
Visit the FAQRegistration is free and takes just a few minutes. Your personal data is protected from the moment you sign up. Create your account today and start exploring sports betting and live casino games — all in Philippine pesos, all from your mobile browser.